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Dyna Car Parts parts may be returned only if they are unused, undamaged, and sent back within 14 days of delivery. Shipping charges (or the free shipping cost) are non-refundable, and a restocking fee of 20% (minimum $10) applies.
Items that are used, incomplete, sent to the wrong address, or returned without prior approval will not be refunded. Returns after 30 days are not accepted.
Refunds are issued using the original payment method. If an item is out of stock or delivered in a lesser quantity, you will be refunded the full amount (including shipping) for each item.
We do not refund price differences for substitute parts.
You may cancel your order if it has not yet shipped. If your order status is "Paid", you can cancel for a full refund. Once the order has shipped, you must follow the Return Policy.
Orders for “Remote dealer branch” items cannot be cancelled.
All shipments are insured. We do our best to ensure your package arrives in good condition, but we are not liable for damage or delays—especially with freight forwarders.
Shipping dates are estimates. Refused shipments may incur extra charges.
It is the buyer’s responsibility to track the shipment, as it may be held in the destination country due to documentation requirements or customs formalities.
We ship to nearly 180 countries. Small items may arrive without original packaging due to bulk shipping.
We work with FedEx, TNT, DHL, EMS, and Emirates Post. Stock items usually ship within 1–3 working days.
Glass items require special packaging and extra fees.
Report any damages or defects within 14 days of delivery by emailing: dynacorpportal12@gmail.com
Claims made after 14 days will not be accepted.
All agreements are governed by the laws of the United Arab Emirates. Any disputes will be resolved under UAE jurisdiction.
Please review our Terms and Conditions for details on using our website.
For any questions, please contact us at:
Dyna Car Parts
Address:
UNIT 1, STREET 4, INDUSTRIAL AREA 3
SHARJAH, United Arab Emirates
Contact No.:
+971-542010060
Email:
dynacorpportal12@gmail.com
Dyna Car Parts reserves the right to update this policy at any time.
When you register or place an order, we collect your name, email, mailing address, and phone number. You may browse our site without registration.
We use your information to process transactions, send updates, and respond to inquiries.
We use secure servers and SSL encryption to safeguard your personal data. Your sensitive information is not stored on our servers after the transaction.
We use cookies to recognize your browser and save preferences for future visits.
We share your personal data only with trusted partners who help operate our website or provide services, and only if they agree to keep it confidential. Non-personal data may be shared for marketing purposes.
If you have an account with Dyna Car Parts, you may request deletion of your account data by emailing: dynacorpportal12@gmail.com. Once deleted, the data cannot be recovered.
This policy applies only to information collected through our website, not offline.
By using our site, you agree to this privacy policy.
We may update this policy from time to time. Please check this page regularly for updates.