Return Policy

Dyna Car Parts parts may be returned only if they are unused, undamaged, and sent back within 14 days of delivery. Shipping charges (or the free shipping cost) are non-refundable, and a restocking fee of 20% (minimum $10) applies.

Items that are used, incomplete, sent to the wrong address, or returned without prior approval will not be refunded. Returns after 30 days are not accepted.

Return Procedure:

  • Return items using the same shipping method as originally delivered; using the original carrier is required to reclaim any duty charges.
  • Ensure the original packaging is intact and manufacturer barcode labels are undamaged.
  • Ship your return within 14 days of delivery to the address listed in our Contact section.
  • You will receive an 80% refund of the item cost, with 20% (minimum $10) deducted as a restocking fee.
  • You are responsible for return shipping costs.
  • Email your tracking number as proof of return to: dynacorpportal12@gmail.com

Refund Policy

Refunds are issued using the original payment method. If an item is out of stock or delivered in a lesser quantity, you will be refunded the full amount (including shipping) for each item.

We do not refund price differences for substitute parts.

Cancellation Policy

You may cancel your order if it has not yet shipped. If your order status is "Paid", you can cancel for a full refund. Once the order has shipped, you must follow the Return Policy.

Orders for “Remote dealer branch” items cannot be cancelled.

Shipping Policy

All shipments are insured. We do our best to ensure your package arrives in good condition, but we are not liable for damage or delays—especially with freight forwarders.

Shipping dates are estimates. Refused shipments may incur extra charges.

It is the buyer’s responsibility to track the shipment, as it may be held in the destination country due to documentation requirements or customs formalities.

We ship to nearly 180 countries. Small items may arrive without original packaging due to bulk shipping.

We work with FedEx, TNT, DHL, EMS, and Emirates Post. Stock items usually ship within 1–3 working days.

Glass items require special packaging and extra fees.

Damages

Report any damages or defects within 14 days of delivery by emailing: dynacorpportal12@gmail.com

Claims made after 14 days will not be accepted.

Governing Law / Jurisdiction

All agreements are governed by the laws of the United Arab Emirates. Any disputes will be resolved under UAE jurisdiction.

Terms and Conditions

Please review our Terms and Conditions for details on using our website.

Contact Us

For any questions, please contact us at:

Dyna Car Parts
Address:
UNIT 1, STREET 4, INDUSTRIAL AREA 3
SHARJAH, United Arab Emirates

Contact No.:
+971-542010060

Email:
dynacorpportal12@gmail.com

Dyna Car Parts reserves the right to update this policy at any time.

Data Collection & Use

What Information Do We Collect?

When you register or place an order, we collect your name, email, mailing address, and phone number. You may browse our site without registration.

How We Use Your Information

We use your information to process transactions, send updates, and respond to inquiries.

Data Security & Sharing

How We Protect Your Information

We use secure servers and SSL encryption to safeguard your personal data. Your sensitive information is not stored on our servers after the transaction.

Cookies

We use cookies to recognize your browser and save preferences for future visits.

Sharing Your Information

We share your personal data only with trusted partners who help operate our website or provide services, and only if they agree to keep it confidential. Non-personal data may be shared for marketing purposes.

Your Rights & Policy Updates

Data Deletion

If you have an account with Dyna Car Parts, you may request deletion of your account data by emailing: dynacorpportal12@gmail.com. Once deleted, the data cannot be recovered.

Online Privacy Policy

This policy applies only to information collected through our website, not offline.

Your Consent

By using our site, you agree to this privacy policy.

Changes to Our Policy

We may update this policy from time to time. Please check this page regularly for updates.